Filter The Noise

How many times has someone asked you this question, "Who are you and What do you do?" And how many of us can nail the answer each time without causing a blank stare from the person who asked the question?  This should be easy to answer, right?  It is the elevator pitch that every good Speaker tells us we should have. 

Being a Web Design & Inbound Marketing Firm, we tell our clients that "Content" is King.  Even all the expert Bloggers and Social Media Consultants will tell you this.  It is a true and valid fact.  The problem is, is that it is really easy to tell someone that content is King and that you should have no problem coming up with "Who You Are and What You Do, after all it is YOUR story, right?  WRONG!

We recently redesigned our website and going back over all the content we had to "Freshen" up, was a big process.  Oh, I can tell you exactly what we do and who we are, if you are standing in front of me so I can speak to you.  Writing it is a different animal all together.  When we get a new client and tell them that they need to go through their content and get rid of stuff that doesn't matter or outdated and replace it with new, fresh content, it is one of those items that gets put off until the very end.  Or worse... A client has no website and then has to come up with ALL the content for the site.

I have a new appreciation for this process.  It is always easier to tell someone how to do it, but when it comes to actually doing it, that is the problem.  Here are some tips I tell my clients to help in the process:

• Start with the pages you have or think you want, the Contact Us is a good place to start.  Why?  Because you know the answer!  It is an easy score.  
• Move onto the About Us page.  Most people can talk about themselves.  Just tell us everything there is to know about you. Then go back and weed out the wordiness and stuff that really isn't important, like the time you were in the Boy Scout's and you actually got the fire started with 2 sticks.
• If you have a portfolio of projects, this is usually easy, especially if you are showing a picture or even adding a little text about what the project was.
• If you offer services, this can be a hard or easy page.  Start with what you know and are confident about.  Then fill in the rest
• The Home Page should be last unless you just have that one down.  The Home Page brings all of what you do and who you are together.  It is the page that needs to be the most captivating and inviting.  You want people to get to this page and say "Wow", I want to know more.  This will probably be the hardest page to complete.

My advice for any page you start, is just puke it out onto the screen and then re-read, fix, and repeat.  Have someone else read it to see if it makes sense. Sometimes we know what we are saying because we actually do the work, but get someone who doesn't and you will have a different perspective.

Hopefully this helps.  I would love to hear other people with their best ways to write content.  Like the saying goes "A Gardner's garden is never green, but the rest of the neighborhood is beautiful."